My Verizon

A mobile first app that allows Verizon customers to easily manage their account, from billing and plan upgrades to shopping for a new device. I reimagined how support could be provided as a conversational interface. 

UX / UI

vzn support miniguidevzn support miniguide
userflowuserflow
detaildetail
flow snapshotflow snapshot
vzn support miniguide detailvzn support miniguide detail
selectionsselections